Support — Valmirae’s Pact

Need help? You’re in the right place.

Contact support

📧 Email: support@valmiraespact.com
Solo developer — I usually reply within 2–3 business days.

💬 Discord (community): join the server

Report a bug

Please include the following so I can reproduce the issue:

• Platform (Windows 10/11), resolution, controller/keyboard.
• Short description + steps to reproduce.
• Screenshot or video if possible.
• Logs/saves (if requested): %USERPROFILE%\AppData\LocalLow\MDXR Studio\ValmiraesPact\

Send a bug report

Common questions

• Where are my saves? In the folder above. On Steam, Auto-Cloud may sync saves across machines.
• Online co-op issues? Check firewall and open the port indicated in-game. Try wired connection if possible.
• Refunds? Please use Steam’s standard refund policy.

Data & privacy

For support, I only process the information you send (email, bug description, attachments). See the Privacy Policy for GDPR details.